An American Express concierge can contact a third-party seller and buy something on your behalf. The service is complimentary, meaning cardholders can make any request at no extra cost-even if nothing is purchased.Ĭardholders can ask a concierge for assistance in purchasing tickets to special events, gift deliveries and other shopping requests. This includes anyone who holds a version the Amex Platinum card, The Business Platinum Card® from American Express (Terms apply), the Delta SkyMiles® Reserve American Express Card (Terms apply), the Hilton Honors Aspire Card from American Express * or the Centurion® Card from American Express *. The American Express Concierge service is for premium card members only. How Does the Amex Platinum Concierge Work? The concierge can even assist cardholders with difficult situations-like lost baggage, missed flights or missing reservations. Access is not guaranteed, but the concierge service can certainly help you try. Services can include pet care, event tickets for entertainment like concerts or sports games, hotel or restaurant reservations and more.Īmerican Express can offer exclusive privileges and access to VIP shows, luxury hotels and even sold-out events. ![]() ![]() You can request the concierge act as an agent to make purchases or book services on your behalf. ![]() American Express offers a lifestyle concierge service to provide personalized assistance to cardholders.
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